Overview
The value of released software depends on keeping it current and healthy over time. We assess maintenance and support needs by project type and define scope, communication channels and response terms in writing in the service proposal.
What problem does it solve?
Unmaintained systems run into security gaps, incompatibilities and unexpected downtime. Planned maintenance reduces these risks and lets new needs be added in a controlled way.
Benefits
- A current, sustainable system
- A defined support scope
- Controlled development for new requirements
What we do
Service scope
- Planned maintenance — Software and dependency updates, checks and improvements.
- Bug fixing — Analysis and resolution of reported issues.
- Small enhancements — Adding new needs to the existing system within scope.
- Performance and security checks — Regular technical review and improvement suggestions.
- Backup and recovery planning — Scope and responsibilities are defined in writing in the proposal.
- Up-to-date documentation — Recording the changes that are made.
Deliverables
What will you have at the end of the project?
Support structure
- Defined maintenance scope
- Communication and request channels
Reporting
- Record of work done
- Improvement suggestions
Technology & tools
Technologies we use for this service
Laravel
PHP
C#
ASP.NET Core
MySQL
PostgreSQL
Docker
Typical timeline
Our step-by-step working model
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Current state review
The system, infrastructure and access conditions are assessed.
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Scope definition
Maintenance content, communication and response terms are put in writing.
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Regular maintenance
Planned checks and updates are carried out.
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Evolution
New needs are planned within scope.
Often chosen together
Start a project
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Request a Project CallOr email us directly at info@forbayt.com.